When Darlington Borough Council set out to modernise how it managed Temporary Traffic Regulation Orders (TTROs) the drivers were clear; remove manual effort, improve visibility, and ensure future-proof compliance with emerging Digital Traffic Regulation Order (D-TRO) requirements.  Like many local authorities, [...]

The London Borough of Waltham Forest (LBWF) has been a long‑standing Symology customer since 2006. For many years, the borough operated a fragmented collection of legacy systems to manage its highways and street lighting services. While each system served a purpose, the lack of [...]

With a team of 36, Worcestershire County Council’s Street Works operations are complex and require robust, reliable systems to ensure efficiency and compliance. In 2024, the council embarked on a journey to modernise its street works management, ultimately selecting Symology’s Aurora solution. This case study highlights the motivations [...]

Background Nottingham City Council has worked with Symology since 2017, initially replacing a competitor system with our Insight solution to better support its Street Works functions. Over time, the council’s Street Works team, made up of three officers responsible [...]

In the first of this series of case studies, we explore North Yorkshire Council’s transition to its new asset management system, Aurora. As one of the largest local authorities in England, the council faced the complex task of replacing [...]

South Staffordshire Water, part of the South Staffordshire PLC group, is a leading water utility company providing high-quality drinking water to approximately 1.3 million people and around 35,000 commercial customers. The company serves an extensive area of over 1,500 [...]

Background Gigaclear has been designing, building and operating new gigabit, full fibre networks since 2010 during which time it has firmly established itself as the largest rural, full fibre alternative network (altnet) in the UK. The Gigaclear difference lies [...]

Founded in 2011, CityFibre is the UK’s largest independent, fibre infrastructure provider, delivering high-speed internet connections, on a wholesale-only basis, to both residential and business customers. Their nationwide fibre rollout program will connect at least 8 million homes and [...]

Social value, or community benefit, as it is known in Scotland, is particularly important to Symology’s customers, as they seek to increase the benefits from procurement and commissioning of goods and services to benefit their local communities. As a [...]

Symology are delighted to announce our continued partnership with the Office of the Scottish Road Works Commissioner for the provision of their Road Works Register solution. As the first customer ever onboarded to Aurora back in 2020, it [...]

Managing, maintaining and delivering improvements on the major routes in and out of South Wales is a big job. It’s the responsibility of the South Wales Trunk Road Agent (SWTRA), who look after roads like the M4 and the A470 [...]

Aurora is not just for Street Works The last twelve months has been an extremely busy one for Symology customers who have been upgrading from Insight to Aurora. Indeed, 74 customers in total are [...]

Rapidly expanding broadband provider Giganet enhances management of its street works with help from Symology’s Aurora solution. Giganet is a UK internet trailblazer. The company was launched with a simple aim: to be the best and most trusted Internet Service [...]

Cumberland and Westmorland & Furness councils become the first local authorities to migrate to Aurora   Cumbria County Council has been a customer of Symology Street Works since 2019. The council has been an enthusiastic user of Insight [...]

Symology has been providing online Managed Service solutions since 2006 and in the last twelve months, the number of customers migrating to these solutions has significantly increased. The benefits of customers being able to access their systems from any location [...]

Mention 2020 in five years’ time and it is rather unlikely that most people’s first thoughts will turn to a new software implementation, even if it is on a national scale. However, while we struggle to adjust to the new-normal, [...]